Last Updated: 1st April 2026

Welcome to Punjab Sweets. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy explains how Punjab Sweets (“we”, “our”, “us”) collects, uses, stores, and protects your information when you visit or make a purchase through our website.

1. Company Information

This website is owned and operated by: Punjab Sweets and Milk Producst
Shop 51, Aggarwal Plaza, DC Chowk 51, Rajapur, Sector 9, Rohini, Delhi, 110085
Phone: +91 81780 30009

In this Privacy Policy, references to “you” mean any person visiting our website, placing an order, or submitting information to us.

2. Information We Collect

We may collect the following information from you:

• Full Name
• Email Address
• Mobile Number
• Delivery Address
• IP Address and Device Information
• Website usage data

We only collect information necessary to process your orders, improve our services, and provide a better customer experience.

3. How We Use Your Information

Your information may be used for:

• Processing and delivering your orders
• Customer support and communication
• Sending order updates and confirmations
• Improving our products and website experience
• Fraud prevention and security
• Marketing and promotional communication (only where permitted)

We may also use your information to notify you about offers, festive collections, promotions, or updates related to Punjab Sweets.

4. Third-Party Ordering Platforms

Punjab Sweets does not directly process online payments or deliveries through this website.

In certain cases, users may be redirected to third-party platforms such as Zomato or Swiggy to place orders. Any transactions, payments, deliveries, or customer support related to orders placed on such third-party platforms shall be governed by their respective terms, policies, and privacy practices.

Punjab Sweets shall not be responsible for payment processing, delivery handling, or order fulfillment carried out by these third-party services.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may use trusted third-party tools and services for:

• Website analytics
• Advertising and marketing campaigns
• Performance tracking
• Customer engagement

This may include platforms such as:

• Meta (Facebook & Instagram)
• Google Analytics
• Advertising and remarketing tools

These services may collect limited non-sensitive data such as browser information, device type, website activity, or cookies in accordance with their own privacy policies.

We only use such tools to improve our website experience, understand audience engagement, and enhance our marketing efforts.

6. Delivery & Order Processing

To complete deliveries, we may share your:

• Name
• Contact Number
• Delivery Address

with courier partners or logistics providers.

7. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behavior
• Personalize user experience
• Analyze traffic and performance

You may choose to disable cookies through your browser settings.

8. Data Security

We take appropriate technical and organizational measures to protect your information against:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure

While we follow industry-standard security practices, no online system can guarantee complete security.

9. Marketing Communication

We may send you:

• Promotional emails
• SMS updates
• Festival offers
• Product launches
• Newsletters

You may unsubscribe at any time by:

• Clicking the “unsubscribe” link
• Contacting us directly

10. Third-Party Links

Our website may contain links to external websites or social media platforms.

We are not responsible for the privacy practices or content of third-party websites.

11. Your Rights

You may request to:

• Access your information
• Correct inaccurate information
• Delete your information (subject to legal obligations)
• Withdraw marketing consent

For any such requests, contact us at:

+91 81780 30009

12. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

Punjab Sweets reserves the right to update or modify this Privacy Policy at any time without prior notice.

Changes will be effective immediately upon posting on the website.

We encourage users to review this page periodically.

14. Contact Us

For any questions, concerns, or privacy-related requests, please contact:

Punjab Sweets

Aggarwal Plaza, DC Chowk 51, Rajapur, Sector 9, Rohini, Delhi, 110085
📞 +91 81780 30009